Privacy Policy

Last updated: May 7, 2026

1. Introduction

SPACEAI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our AI Voice Agent platform.

2. Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide when you:

  • Register for an account
  • Contact us through our contact form
  • Subscribe to our newsletter
  • Use our AI Voice Agent services

This may include your name, email address, phone number, company name, and billing information.

Usage Data

We automatically collect certain information when you access our platform, including your IP address, browser type, operating system, referring URLs, access times, and pages viewed.

Voice & Call Data

When using our AI Voice Agent services, we may process call recordings, transcriptions, and related metadata to provide and improve our services. All voice data is encrypted in transit and at rest.

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide, operate, and maintain our services
  • To improve, personalize, and expand our platform
  • To process transactions and send related information
  • To communicate with you about updates, security alerts, and support
  • To develop new features and functionality
  • To comply with legal obligations

4. Data Security

We implement industry-standard security measures to protect your data, including:

  • AES-256 encryption for data at rest
  • TLS 1.3 encryption for data in transit
  • Regular security audits and penetration testing
  • Role-based access controls
  • SOC 2 Type II compliance

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Call recordings and transcriptions are retained for 90 days by default, unless configured otherwise by the account administrator.

6. Third-Party Services

We may share your information with third-party service providers that assist us in operating our platform, including cloud hosting providers, payment processors, and analytics services. These third parties are bound by contractual obligations to keep your information confidential.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access and receive a copy of your personal data
  • Rectify inaccurate personal data
  • Request deletion of your personal data
  • Object to or restrict processing of your data
  • Data portability
  • Withdraw consent at any time

8. Cookies

We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. Essential cookies are required for the platform to function properly.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at: